How to grow a positive and productive company culture.
Company culture can lift a company up to success, or drag it down to it's demise. When I've spoken about motivating teams previously, I've mentioned the importance of starting with a clear vision for your business and then selling that to your team. The lynchpin in this process, is cultivating a positive team culture at the same time.
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The first step is all the way back when you decide on the dream for the business and the goals necessary to achieve this. Its the time to think about what values do you want to have as a business? Integrity? Positivity? Respect? Think about what kind of business culture you'd like to have. This is also a good time to get others involved in the process. When people decide as a team what they are committing to, it holds everyone more accountable. Whatever the outcome of that process, get it down in writing. It doesn't have to be anything official but be clear about what that culture and those values look like and communicate that.
Open communication is the cornerstone of any good company culture. That means make sure there are clear channels for communication. Does everyone know whom he or she should speak to if they have an issue or want to raise a concern? Constructive feedback should always be welcomed, but be clear in that defining phase what constitutes constructive. Feedback can quickly turn into a stream of unnecessary negativity if not managed effectively.
Open communication is good, but respectful communication is better. That means be transparent about what's happening and progress. Share the learnings from failures openly. Have humility as leaders in your business. When it comes to addressing the successes and failures of individuals within the team though, discipline in private and acknowledge publicly. What happens to one staff member has the ability to affect the many. So encourage and reward success openly, celebrate those little wins because they give others renewed enthusiasm for achieving their goals. In the same way however, seeing a member of the team openly admonished for a failure or poor behaviour will bring down moral, no matter what the circumstance. If you and the other managers in your business operate from a place of equality and respect, it will encourage that respect to be returned.
Bringing a positive attitude to work each day and leading by example are the top two things you can do personally, to grow a positive and productive company culture. Ultimately, you can say what you want to your team, they will watch what you do. Its easy to get caught up in the day-to-day long list of things to do. But taking time to develop yourself as a leader will have a much longer-term impact on the productivity of your business and the bottom line. When everyone around you is working towards your goals with you, you will be amazed at what you can achieve.
Whats one thing about your company culture that you love? Or one thing you wish you could overcome? Let meknow in the comments. I'd love to hear your thoughts.
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Posted in Community Post Date 02/16/2017